AI procurement for field-service companies
The part you need,
handled in minutes.
Your tech asks by voice. ServePilot checks every truck and warehouse, then calls your suppliers and books the order — under the rules you set.
How it works
From “I need a valve” to ordered — hands-free.
Step 1: The technician makes the call
From the crawlspace, the mechanical room, the roof — your tech asks by voice. ServePilot transcribes the request, opens a job-linked record, and gets to work. No forms, no phone tag with the office.
Step 2: The system checks your inventory
Every warehouse and truck is scanned in seconds. In stock? It reserves the part and tells the tech where it is. Not in stock? It escalates — automatically.
Step 3: The AI reaches out to your supplier
ServePilot phones your approved suppliers in your priority order, gets stock, price, and pickup or delivery — and never places an order without a recorded approval.
Chasing parts steals billable hours. Hand it to an AI that checks your stock, works the phones, and asks you only when it matters.
Suppliers stay happy
Nothing slips.
Nobody waits.
- If an approval doesn’t arrive in time, the AI ends the supplier call politely — it never leaves a counter rep hanging.
- A late approval triggers an automatic callback: stock re-verified, order completed, tech notified.
- Every step lands in the request’s audit timeline.
Why ServePilot
Guardrails first. Autopilot second.
Policy-driven approvals
Thresholds, self-approval limits, office routing — your rules decide who approves what. Nothing is hardcoded.
Approve from anywhere
A push notification with the quote. Approve or decline from the truck, the office, or the couch.
Inventory before spend
It never buys what you already own. Stock is checked and reserved before a single supplier is dialed.
Your suppliers, your order
Approved vendors are called in the priority you set — with per-category preferences.
A full audit timeline
Every request keeps its history: who asked, what was checked, who approved, what it cost.
Built for the field
A native mobile app for techs — search, request, and approve without leaving the job.
Pricing
One plan. Unlimited technicians.
$99/month per company + AI credits that meter the work the AI actually does — calls at 50 credits/min, assistant at 15. 14-day trial with 50 credits included. Not sure how many credits that means for your crew? Size it below.
Size your credits
Slide to match a typical month for your shop. Averages, not a quote — the 14-day trial lets you check these numbers against reality.
Example math
A sourced part ≈ 180 credits — 1 supplier call of ~3 min at 50 credits/min, plus ~2 assistant min at 15
Your estimated usage
≈ 2,300credits / month
This fits inside the 2,500 credits included with your plan. ≈ $99 / month all-in.
Real usage is metered to the minute, and every request keeps an itemized credit receipt. When credits run out, the AI pauses politely — it never bills past what you’ve bought.
Credits never surprise you: the AI pauses politely when they run out, and top-ups are one click. Every technician on your roster rides free.
Put parts on autopilot.
Set your policies once. Your techs ask; ServePilot handles the rest.